Exhibiting a decade of profound experience in IT support, network administration, and leadership roles, I bring a wealth of expertise to the table. My educational background includes a Master's degree in Information Technology, reinforced by certifications in ITIL Foundation and CompTIA Security+. A firm believer in the importance of continuous professional development, I am committed to enhancing cybersecurity and network integrity in the dynamic realm of IT. This dedication empowers me to excel in roles such as a SOC Analyst and Service Desk Analyst, where I strive to provide top-notch technical support and ensure swift incident resolution.